Introduction
This Privacy Policy explains how our websites and related online services, which are developed and operated by the developer YaChiy on behalf of Anqing Yachi Trading Co., Ltd., handle personal information. We have written this page in clear and plain language so that you can understand what data we collect, why we collect it, and what choices you have. We value your trust, and we work hard to protect your information with care and transparency.
These services connect buyers, distributors and retailers with wholesale suppliers, moving goods from farms and workshops to markets around the world. Because trade relies on reliable communication, a small amount of personal data is needed to respond to inquiries, process orders and keep our commitments. This page describes how that data moves through our operation.
By using our services, you agree to the practices described here. If you disagree with any part of this policy, you may choose not to provide personal information, though this may limit what we can do to help you. We recommend that you read this document fully before sharing any information with us.
Who We Are
Anqing Yachi Trading Co., Ltd., a trading company registered in China, is the entity responsible for the services described in this Privacy Policy. Our registered and mailing address is Shop 221 Linghu South Road, Huazhong Road Subdistrict, Yingjiang District, Anqing - 246000, China (CN). We operate wholesale sourcing, supply chain coordination, quality inspection, warehousing, export documentation and retail partner programs.
The brand name YACHIY reflects our pastoral, farm-to-market character, drawing from the canals, duck farms and bamboo groves that surround our home city of Anqing. We believe honest trade and careful craft go hand in hand, and this same principle guides how we treat the personal information you entrust to us.
Responsibility for decisions about your personal data lies with our team, and you can always reach the person in charge of privacy matters through the contact details at the end of this page. We act as the data controller for the personal information we collect through our websites and communications.
Information We Collect
We collect only the information that is relevant to running our trading services and communicating with our clients. We do not collect information beyond what we reasonably need. The categories of personal information we may collect are described below.
Contact information includes your name, your email address, your phone number and your organisation, when you choose to share these with us through a form, an email or a phone call. We use this information to recognise who you are and to respond to your inquiry.
Business information includes details about your company, such as its legal name, business address, tax numbers and the nature of the products you wish to source. This information helps us prepare accurate quotations, contracts and export documents. Where possible we rely on business data rather than personal data.
Correspondence includes the content of messages you send to us, the questions you ask, and records of our replies. We keep this to maintain a useful record of our working relationship and to improve the quality of our responses.
Technical data includes your internet protocol address, the type of device and browser you use, your operating system, the time of your visit and the pages you view on our websites. This data is often gathered automatically by web servers and analytics tools and helps us understand how visitors use our site.
How We Use Your Information
We use personal information for a limited set of purposes that all support our trading services. First, we use your contact and message details to respond to your inquiries, answer your questions and provide the information you ask for about products, pricing and availability.
Second, we use business and contact information to prepare and execute orders, quotations, contracts and export documentation. This includes confirming product specifications, arranging shipments and invoicing. This use is necessary to perform the contract we enter into with you.
Third, we use technical data to keep our websites secure, reliable and easy to use. We analyse patterns to spot faults, prevent abuse and improve the layout and content of our pages. This helps us deliver a better experience for everyone.
Fourth, with your consent where required, we may send you updates, catalogue notices or occasional promotions about products that may be relevant to your trading needs. You can withdraw this consent at any time and stop receiving such messages without affecting any other service we provide to you.
Legal Bases for Processing
We rely on a clear set of legal bases under applicable privacy law to justify each type of processing. Where we respond to an inquiry or quote a price, we process data on the basis of legitimate interest, because answering your questions is necessary for the intended purpose of our website and our business.
Where we process data to prepare or fulfil a contract with you, including orders, shipments and export documentation, we rely on the performance of the contract. This processing is necessary for the contract to work as you expect.
We may also process data to comply with legal obligations, such as tax, customs and accounting rules that apply to a registered trading company. If you give us direct marketing consent, the basis for that processing is your consent, which you may withdraw freely at any time.
Where we rely on legitimate interests, we balance those interests against your rights and freedoms and ensure that our processing does not unduly intrude on your privacy. If you feel this balance is not right, you may raise an objection using the contact details below.
Service Providers and Partners
To run our online services, we rely on a small number of trusted service providers. These include web hosting companies that store our pages and files, email providers that handle our correspondence, and analytics services that help us understand visitor behaviour. These providers process data on our instructions and under our control.
We choose providers carefully and require them to protect data with reasonable security and to use it only for the purposes we specify. We do not allow our providers to use your personal information for their own marketing or to sell it to third parties.
From time to time we may use subcontractors in the course of fulfilling a specific order, such as an independent inspection company that checks quality on site. These partners receive only the limited information needed to perform the task, and we hold them to the same standard of confidentiality.
Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. Invoices, contracts and export records must be kept for the periods set by tax and customs rules, which are typically several years.
Correspondence and inquiry records are kept while a working relationship is active and for a reasonable period afterwards so that we can respond to follow-up questions and maintain continuity. When data is no longer needed, we delete or anonymise it in a secure way.
Analytics data is retained for a shorter period, consistent with its purpose of improving the site. We do not keep technical logs longer than is necessary to maintain security and troubleshoot faults. At the end of each retention period we take active steps to destroy or remove the information.
Security of Your Information
We take reasonable and appropriate measures to protect your personal information against loss, misuse, unauthorised access, alteration and disclosure. Our security approach combines technical safeguards with careful internal practices.
Technical measures include the use of secure connections for data transmitted over the internet, access controls that limit who can reach personal data, and firewalls and security updates on the systems that store information. We choose reputable hosting providers with strong security records.
Organisational measures include limiting access to personal data to those members of staff who need it for their duties, and requiring our team and partners to treat information confidentially. No method of transmission or storage is completely secure, but we work diligently to protect your data.
If a data breach occurs that is likely to create risk to your rights, we will notify you and the relevant authorities without undue delay, in line with the requirements of applicable law.
Privacy for Children
Our services are intended for adults and for the operation of legitimate trading businesses. They are not directed to children, and we do not knowingly collect personal information from children under the age of consent that applies in their country of residence.
We ask anyone under the relevant age not to provide personal information through our websites, forms or services. We do not knowingly build profiles of children or target advertising at children through our online services.
If you believe that a child has provided us with personal information without a parent or guardian authorisation, please contact us using the details at the end of this page. We will take steps to delete such information promptly once we become aware of it.
International Data Transfers
Because we operate a trading business that serves customers in more than thirty markets, personal information may be transferred to and processed in countries outside the country where you are located, including China, the United States and other regions where our hosting and service partners operate.
We recognise that different countries have different data protection rules, and we take care to protect your information wherever it is processed. Where a transfer is made to a country that does not provide the same level of protection as your home country, we apply safeguards such as standard contractual clauses approved by relevant authorities.
For the trade-related data that forms part of export documentation, such as consignee names and delivery addresses, transfers are often necessary to complete the shipment you have requested. By placing an order or requesting a delivery, you may be confirming the need for such a transfer.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. We honour these rights to the extent required by applicable law and will respond to valid requests in a timely and transparent manner.
You have the right to access a copy of the personal information we hold about you, and to request correction of any inaccurate or incomplete details. You may also request deletion of your data where the law permits us to delete it, or ask us to restrict or limit how we process it in certain circumstances.
You have the right to portability in cases where processing is based on consent or a contract, meaning you may ask to receive your data in a structured, machine-readable format. You also have the right to object to processing based on legitimate interests, and to withdraw marketing consent at any time.
To exercise any of these rights, please contact us using the information in the final section. We will verify your identity before acting on your request and will complete our response within the timeframe required by law. We will not charge a fee for a lawful request unless the request is clearly unfounded or excessive.
Third-Party Links
Our websites and communications may contain links to external websites that are not operated by us. This includes links to our service providers, business partners or other sources of useful information. Once you leave our site, this Privacy Policy no longer applies.
We are not responsible for the content, privacy practices or security of third-party websites, even if we link to them. We encourage you to review the privacy policy of any external site before you provide it with personal information.
We do not control which cookies third-party sites place on your device or how they collect data. Your interaction with those sites is governed by their own terms and policies, and we recommend caution when sharing personal data outside our own services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, in technology, or in legal and regulatory requirements. When we make a material change, we will post an updated version of the policy on this page and update the effective date shown at the top.
We encourage you to review this page periodically so that you stay informed about how we are protecting your information. Any changes take effect when the updated policy is published on this website, unless we are required to give you a longer notice period by applicable law.
If we make changes that significantly affect how we use the personal information you have already provided, and the law requires your consent, we will obtain that consent before applying the new practices to your existing data.
Contact Information
If you have any questions, comments or concerns about this Privacy Policy or about how we handle personal information, please reach out to us. We are glad to explain our practices and to help you understand your rights.
You may contact us by email at feedback@yachi.buzz, or by telephone at +19809984781. You may also write to us at our address: Shop 221 Linghu South Road, Huazhong Road Subdistrict, Yingjiang District, Anqing - 246000, China (CN).
We will acknowledge your message within a reasonable time and work with you to resolve any privacy concern you may have, in line with the requirements of the privacy laws that apply to our services.
This Privacy Policy applies to Anqing Yachi Trading Co., Ltd. and to the websites and online services developed and operated by the developer YaChiy on its behalf. Thank you for reading, and for trusting us with your business.